Pensioners and DVA Information
Australian Government Hearing Services Program
The Australian Government has a hearing program for eligible pensioners and veteran affairs cardholders; this program is managed by the Office of Hearing Services.
The Office of Hearing Services will provide eligible clients with:
- Free hearing tests
- Digital hearing devices or alternative listening devices. Many high-quality hearing devices are free, but clients can choose to contribute towards the cost of higher technology devices with more features.
- For a small annual charge, all batteries and repairs will also be provided.
Who is eligible?You are eligible to apply for a hearing services voucher if you are an Australian Citizen or permanent resident 21 years or older and you are:
- a Pensioner Concession Card Holder
- receiving Sickness Allowance from Centrelink
- the holder of a Gold Repatriation Health Card issued for all conditions
- the holder of a White Repatriation Health Card issued for conditions that include hearing loss
- a dependent of a person in one of the above categories
- a member of the Australian Defence Force or
- undergoing a vocational rehabilitation program with Commonwealth Rehabilitation Service (CRS) Australia and you are referred by your case manager
How to Apply for Adult Applicants
You can obtain an application form from your doctor or from a hearing services provider who is contracted to the Office of Hearing Services.
Alternatively, if you ring 1800 500 726 (phone) or 1800 500 496 (for users of TTY equipment only) and give your postal address, an application form will be posted to you.
If you are new to the Australian Government Hearing Services Program, you must complete the client details labelled Part A, and the additional information section labelled Part C. Note that a general practitioner or Ear, Nose and Throat Specialist must sign the referral details on Part B of the form.
If you have previously used the Australian Government Hearing Services Program, complete the client details section labelled Part A and the additional information section labelled Part C. A General Practitioner or Ear, Nose and Throat Specialist or Hearing Specialist must complete and sign the referral details of Part B of the form.
Please ensure that you sign Part A. Part B must be signed by the referring party.
Send the completed application form to:
Applications
Mail Drop Point 113
Office of Hearing Services
Australian Government Department of Health and Ageing
GPO Box 9848
CANBERRA ACT 2601
For more information about FREE hearing services for Pensioners and DVA, contact us on TOLL FREE 1300 761 021 or Email customer.service@melbourneaudiologycentre.com.au
You can find out more about the OHS at www.health.gov.au/hear
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